Refund policy

SALE | CLEARANCE

ALL SALES ARE FINAL WITH NO RETURNS, EXCHANGES, OR STORE CREDIT. 

Returns

Thanks for shopping at Black Forest Fashion. If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and tags.

Sale and Clearance items are not eligible for return.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Returns Shipping

BFF will cover the cost of shipping returns. We'll send you a shipping label, and you can drop your package off at the Post Office.